Relief. That it is all over. But well, maybe not quite for there is definitely the need to apply the knowledge and skills acquired for the near future. Nonetheless, in the process of walking through this course, countless number of "huh?" surfaces but eventually was pretty much understood. I wouldn't say that I understood all the concepts and ideas 100% but I guess good and well enough to apply for any future uses. I think in order to fully grasp half of the concepts taught, the utmost important thing is experience itself. As a greenhorn, I can't give fascinating insights to the general concept of the elusive term - user experience. But having to go through this course has no doubt make me much more 'user sensitive' and not take good products for granted. It has given me the chance to be in the designer shoes, and realise that being a designer, half the time you are blind to obvious issues. And there is when user testing is so important. It helps to enlighten me in seeing what is supposedly obvious and I could have spotted if I am the user.
The course has definitely equip me with more tricks (user research methodologies) in my bag (my favourite is laddering!). However, I may get too obsessed with all the methods at times and forgot about what was truly meant to be. For instance, having seen groups with great quantitative research backings, I felt threatened and thought that our research was not as good. However, having read the Fahey's article, I realised there is no need to worry over it. Yes, research helps but it is not the quantity that counts, it is the quality and the abilities to make use of the pieces of information to develop the ideas that was more important in a subject matter that is ever so subjective.
All in all, if I were to use one word to describe everything, it is "HUH?" It's really hard to pinpoint and explain the overall thoughts but well, no one can say I am wrong, for 'experience is experience, it can never be wrong, it is not fact.' :p
Thursday, April 24, 2008
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